Omni

The omnichannel inbox for teams who reply for a living.

Website chat, WhatsApp, social DMs and email — one shared inbox, one source of truth per customer.

One inbox, every channel
Website chat, WhatsApp, Instagram, Messenger and email land in a single queue your team already knows how to work.
Built for teams
Assign, snooze, tag and hand off conversations across teams without losing context.
Tenant isolation by design
Every organization’s data is isolated at the database layer, not just in application code.